Get stuff done
I come in, work out where your time and money are actually going, and help you fix it. Sometimes that's the right tool off the shelf. Sometimes it's a small automation. Often it's just improving a process that's quietly costing you. I also build clear, straightforward websites for small businesses, starting from £399. It rarely means overhauling the whole business. No jargon, no bloat, no being sold things you don't need.
01 What I Do
I work with small businesses and tradespeople who know something could run smoother but aren't sure where to start. The market's full of apps, AI tools and software all shouting for attention. It's hard to know what's worth your time.
That's where I come in. I spend time understanding how you actually work, day to day. Then I'm straight with you. Sometimes the answer is a tool that already exists. Sometimes it's something built just for you. Sometimes it's a small change that costs nothing at all.
You won't get jargon or a hard sell. You'll get plain English, honest advice and real results.
02 How it works
Most business problems aren't one big thing. They're dozens of small jobs, handovers and workarounds that stopped joining up. Scroll to open the system and see what changes.
Messages here. Notes there. The important bits living in your head.
Every enquiry, photo, quote and payment becomes a visible moving part.
The problem is usually between the tools, not the people using them.
One clear flow, built around the way you already work.
03 Services
There's no fixed menu here. Whether it's mapping out a process that's quietly costing you time, picking the right tool for a job, or automating the bits of the week that eat your hours, the starting point is always the same. What's slowing you down, and what's the simplest way to fix it?
Some jobs are bigger. Building a custom tool when nothing off the shelf quite fits. Sorting a website that actually works for you. Setting up an AI receptionist so you stop missing calls while you're busy with a customer. I can take those on too, start to finish.
You don't need to know what you need before you get in touch. That's my job. We start with a conversation, in plain English, and work out where I can actually help. No tech talk to confuse you, and no pressure to take on more than you came for.
A clear, mobile-friendly starter site that explains what you do and gives customers an easy way to get in touch.
04 The audit
A focused starting point
We take your working week apart together, find the repeated admin, awkward handovers and tools that aren't pulling their weight, then turn it into a practical plan. You don't need to arrive knowing the answer. That's what the audit is for.
Book your audit“Not only did Shaun turn me into a paperless, organised company, he automated 95% of my workload. I used to come home from a day’s work with mounds of admin and quotes to prepare. Now I can focus on my family time, which was the main goal.”
James Hacking · J Hacking Heating & Plumbing
You show me how the work really happens, including the bits held together by memory and messages.
We make every step and handover visible, from the first enquiry to the final follow-up.
I separate the quick wins from the bigger fixes and tell you honestly what is worth doing.
You get clear next steps, sensible tool recommendations and a route to implementation.
05 About
I'm based in Burnley and I work with businesses across Lancashire and beyond. GSD stands for Get Stuff Done, and that's the whole idea. Less talking about technology, more using it to make your day easier.
Where I work. Burnley, Blackburn, Accrington, Nelson, Colne, Clitheroe, the Ribble Valley, Rossendale, Bury, Chorley and Preston, plus the rest of Lancashire. Plenty of it can be done remotely, so if you're further out it's still worth asking.
A lot of consultancies are better at writing reports than actually changing anything. That's not how I work. I'm here to sort the problem, not just describe it.
I'm not a big agency and I don't want to be. You deal with me directly. I keep things straightforward, I tell you what I'd do if it were my own business, and I won't sell you something you don't need.
If technology makes you a bit nervous, that's completely fine. Most of my clients felt the same before we started. The job is to make it simple.
06 Work
The Systems pages show what you can buy. This is the proof behind them: what was getting in the way, what changed and what is working now.
Case study 01 · Heating & plumbing
LiveJames wanted the paperwork to stop following him home. His new Job Manager connects the whole journey from first enquiry to payment and the next service reminder.
Read the full case study →“Now I can focus on my family time, which was the main goal.”
James Hacking
Case study 02 · Campervan conversions
LiveCVC had two different bottlenecks: turning workshop photos into consistent sales listings and keeping staff information and leave organised.
Read the full case study →“Mind blown. I didn't know things were even possible. Everything was broken down so clear and in plain English.”
Concept Vehicle Conversions
Different businesses, same principle. Start with the awkward work, build around the people doing it and measure whether life actually gets easier.
07 FAQ
Small businesses and tradespeople, mostly around Burnley and Lancashire. Builders, salons, shops, small firms with a handful of staff. If you're spending your evenings on paperwork that a better setup could handle, you're exactly who I built this for. I work further afield too, most of it can be done remotely.
No. That's my job. You tell me what's slowing you down or eating your time. I'll work out whether the answer is a tool that already exists, a small automation or a change to how you work. You don't need to arrive with a plan.
Basic small-business websites start from £399. A focused process and AI audit starts from £995 and takes up to two days. Bigger builds are quoted up front. You'll always know the price before work starts, with no surprises on the invoice.
Not at all. Most of my clients felt the same before we started. Everything gets explained in plain English and nothing gets handed over until you're comfortable using it.
Yes, and I'll be honest about where it's worth it. Sometimes AI genuinely saves hours, like a receptionist that answers calls you'd otherwise miss. Sometimes a simple process fix beats any clever tool. I'll tell you which is which.
Yes, that's become a bit of a speciality. Quotes, invoices, payments, job photos, sales listings, whatever your week actually involves. I've built full end-to-end systems for a heating and plumbing firm and a campervan converter, and each one is shaped around how that business already works. Not the other way round.
Send a message through the form below, email me or message me on WhatsApp. Tell me a bit about your business and what's bugging you. I'll get back to you within one working day.
08 Contact
Tell me a bit about your business and what's on your mind. No pressure, no sales script. I'll get back to you within one working day.
[email protected]
Message me on WhatsApp
